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An AI receptionist for small business

Reviewed by the VirtualAssist team · Updated 20 October 2026 · Editorial policy

An AI receptionist answers your business phone instantly, around the clock, books appointments and takes messages, then hands callers to a person when a conversation needs one.

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Free consultationNo obligationYour details are never soldUS & Canada-based options
How many calls are you missing?

Move the sliders to your typical week. Missed calls are often new customers trying someone else.

0calls missed every month
0calls missed a year
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What you get

Every call answered

No voicemail during busy hours, evenings or weekends.

Bookings

Appointments into your calendar while the caller is on the line.

Your answers

Hours, services and policies answered the way you set them.

People when it matters

Transfers to your team or a live receptionist.

AI receptionist vs live receptionist

AI receptionistLive receptionist
Answers instantly, 24/7YesDepends on plan
Handles many calls at onceYesLimited
Complex or upset callersHands offBest
Sounds like your teamSynthetic voiceYes

Who it's for

  • Trades and home services
  • Clinics and salons
  • Professional offices
  • Any business missing calls

How it works

Tell us what you need

Your calls, hours and how you want them handled.

Free consultation call

A short call to understand your business and goals.

Get matched

Live, AI, or both, matched to your business.

Request a free consultation

Tell us a little about your business and the help you need. We'll arrange a short call to understand your work and match you with the right assistant or receptionist. No obligation.

What do you need? *
Where should your assistant be based? *
Which tasks? (optional, pick any)

* Required

Prefer email? hello@virtualassist.com

Questions

Should I hire an AI receptionist for my business?

If you miss calls or spend hours on routine questions, yes; keep a person available for complex calls.

Can an AI receptionist book appointments?

Most connect to common calendars and booking systems.

Can I combine AI and live receptionists?

Yes. A common setup is AI for routine calls and after hours, with people for the rest.

Related guides

AI answering serviceRead →US-based virtual receptionistRead →AI receptionist in CanadaRead →Small business answering serviceRead →
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