
Reviewed by the VirtualAssist team · Updated 20 October 2026 · Editorial policy
New patients rarely leave voicemails. A virtual dental receptionist, AI or human, answers while your team is chairside, books the visit and fills gaps in the schedule.
Get matched, free Estimate the costRough planning ranges: live answering is often priced around $1–2 a minute, AI reception far less per minute. Plans, minimums and features vary by provider.
Name, insurance, reason for visit, preferred time, straight into the schedule.
Hygiene recalls and confirmations to keep the chairs full.
Common coverage questions answered; complex ones passed to your team.
Toothache and trauma calls routed per your rules.
| AI dental receptionist | Live virtual receptionist | |
|---|---|---|
| Answers instantly, 24/7 | Yes | Usually, depending on plan |
| Books routine visits | Yes, into your schedule | Yes |
| Anxious or upset patients | Hands off to a person | Best fit |
| Insurance detail | Common questions | Detailed questions |
| Cost | Lower, predictable | Higher, per minute or call |
Calls, hours and budget.
Live, AI, or both, matched to your business.
Keep what works, change the rest.
Free and no obligation. Tell us what you need and we'll email you options that fit. Prefer email? support@virtualassist.com
An AI phone assistant that answers your practice's calls, books and reschedules appointments, answers common questions and passes anything sensitive to your team.
Many can book into common dental systems or a connected calendar. Ask which systems are supported before you start.
Most care about getting booked quickly. Offer a simple way to reach a person, and use a live receptionist for complex calls.
AI plans are usually a predictable monthly fee; live receptionists are typically priced per minute or call. Use the estimator for a range.