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A property management virtual assistant

Reviewed by the VirtualAssist team · Updated 20 October 2026 · Editorial policy

A property management virtual assistant handles the constant stream of tenant and owner communication, maintenance coordination and admin, so you can manage more doors.

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How much time could you get back?

Move the sliders to the hours you spend each week on tasks an assistant could take over.

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What you get

Tenant communication

Enquiries, rent reminders and notices handled.

Maintenance coordination

Requests logged, vendors scheduled, tenants updated.

Leasing support

Listings, showings and applications organised.

Owner reporting

Monthly updates and documents prepared.

Weekly tasks to hand over

  • Answer tenant calls and messages
  • Log and dispatch maintenance requests
  • Schedule showings and follow up applicants
  • Send rent reminders and late notices
  • Update the property management software
  • Prepare owner reports

Who it's for

  • Residential property managers
  • Short-term rental hosts
  • Real estate investors
  • HOA and community managers

How it works

Tell us what you need

Tasks, hours and where your assistant should be based.

Free consultation call

A short call to understand your business and goals.

Get matched

With the right assistant for your work, tools and time zone.

Request a free consultation

Tell us a little about your business and the help you need. We'll arrange a short call to understand your work and match you with the right assistant or receptionist. No obligation.

What do you need? *
Where should your assistant be based? *
Which tasks? (optional, pick any)

* Required

Prefer email? hello@virtualassist.com

Questions

What does a property management VA do?

Tenant and owner communication, maintenance coordination, leasing support and admin in your property management software.

Can a VA answer after-hours maintenance calls?

Yes, or pair a VA with an answering service for 24/7 emergencies.

Does the VA need local knowledge?

It helps for vendor coordination; a US-based VA is often preferred for tenant calls.

Related guides

Real estate VARead →After-hours answeringRead →US-based virtual assistantsRead →Small business answering serviceRead →
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