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Virtual assistant companies, compared the honest way.

Reviewed by the VirtualAssist team · Updated 20 October 2026 · Editorial policy

Virtual assistant companies range from marketplaces to fully managed agencies. The right one depends on how much vetting, management and cover you want, and what that's worth to you.

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Free for businessesNo obligationYour details are never soldHuman and AI options
What would it cost you?
$per month (typical range)
$per hour

Typical market ranges to help you plan, not a quote. Agency rates include management and cover; freelancers can be lower.

What you get

Marketplaces

You find, vet and manage the assistant yourself. Lowest cost, most effort.

Managed agencies

They vet, match, train and replace. Higher rate, less risk.

Dedicated assistants

One person, steady hours, deep knowledge of your business.

Pooled teams

A team covers your tasks; good for variety and continuity.

Questions to ask any VA company

  • How do you vet assistants (tests, references, background checks)?
  • Will I get one dedicated person or a team?
  • What happens when my assistant is sick, on holiday or leaves?
  • What's the minimum commitment and notice period?
  • Are hours rolled over or lost at month end?
  • Where are assistants based, and what hours do they work?
  • How do you handle data security and confidentiality?
  • Can I trial before committing?

Who it's for

  • Businesses hiring a first assistant
  • Teams replacing an unreliable freelancer
  • Executives who need continuity
  • Companies scaling admin across several people

How it works

Tell us what you need

Tasks, hours and budget.

Get options by email

Assistants matched to your work, tools and time zone.

Start with a trial

Keep what works, change the rest.

Get matched

Free and no obligation. Tell us what you need and we'll email you options that fit. Prefer email? support@virtualassist.com

What do you need?
Human, AI, or both?
Which tasks? (pick any)

Questions

What is a virtual assistant company?

A business that supplies remote assistants, either as a marketplace where you hire directly or as an agency that vets, manages and replaces assistants for you.

Are VA agencies worth the higher price?

If continuity matters (no gaps when someone is away, quick replacements, quality checks), often yes. If you have time to manage someone directly, a freelancer can cost less.

How do VA companies charge?

Usually monthly hour bundles or an hourly rate. Some charge a set-up or matching fee. Ask about unused hours and minimum terms.

How do I compare them fairly?

Compare the total monthly cost for the same hours, what's included (management, cover, tools), contract terms and how they vet assistants.

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