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A virtual assistant for therapists

Reviewed by the VirtualAssist team · Updated 20 October 2026 · Editorial policy

A virtual assistant for therapists takes on the admin of private practice: scheduling, intake paperwork, insurance verification, billing and reminders.

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How much time could you get back?

Move the sliders to the hours you spend each week on tasks an assistant could take over.

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What you get

Scheduling

New clients booked, reminders sent, waitlists managed.

Intake

Forms sent and collected before the first session.

Insurance and billing

Benefits checked, claims and invoices handled.

Inbox

Enquiries answered promptly and kindly.

Privacy basics for a therapy-practice VA

  • A signed agreement covering client information (for example a HIPAA business associate agreement in the US)
  • Access only to scheduling and billing systems, never clinical notes unless required
  • Secure devices and two-factor sign-in
  • Clear scripts for enquiries and crisis calls

Who it's for

  • Solo therapists and counsellors
  • Group private practices
  • Psychologists and psychiatrists' offices
  • Coaching and wellness practices

How it works

Tell us what you need

Tasks, hours and where your assistant should be based.

Free consultation call

A short call to understand your business and goals.

Get matched

With the right assistant for your work, tools and time zone.

Request a free consultation

Tell us a little about your business and the help you need. We'll arrange a short call to understand your work and match you with the right assistant or receptionist. No obligation.

What do you need? *
Where should your assistant be based? *
Which tasks? (optional, pick any)

* Required

Prefer email? hello@virtualassist.com

Questions

Can a VA handle therapy clients' information?

Admin data yes, with a proper agreement and limited access. Clinical notes and decisions stay with clinicians.

What happens with crisis calls?

Your VA should follow a clear script that directs urgent situations to emergency services and to you.

How many hours does a practice need?

Many solo practices start with 10 hours a month.

Related guides

Virtual medical assistantRead →US-based virtual receptionistRead →Medical answering serviceRead →US-based virtual assistantsRead →
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